Contact Us

We reply within 3 to 4 business days. Complaints are acknowledged within 48 hours (see below).

For questions about the Core Scan, an order, your report or your data, write to us or call during business hours.

Grievance Officer

If you have a complaint about our service, your data or your privacy, please write to our Grievance Officer.

Please give your name, phone or email, order details and what went wrong. We will acknowledge your complaint within 48 hours and aim to resolve it within one month.